Return Policy

Our 15 day return guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 15 days of the date you received the item, unopened (with any seals and shrink-wrap intact, clothing must have labels attached) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send back items to you that have been returned to us after 15 days unless they are faulty.
To ensure the safe return of your items and the correct allocation of the items to your order, please follow the guidelines below:
1) Please include the payslip (the original or a copy) or a piece of paper with the name of the person who ordered the items, the order number and the reason for the return.
2) Please use the the manufacturer's original package to return the item.
3) Please include the name of the person who ordered the items and the order number in the sender field on the package.